Reviews

Thanks to the whole team! I highly recommend them!

From the quote to the installation, I’m extremely satisfied with the service! Very clean and made sure I was happy with everything they were doing. Thanks to the whole team! I highly recommend them!

– Daniel A.

Excellent Customer Service!

Excellent customer service! Received a very prompt response to my call of my furnace not working. Heather and Landon demonstrated an understanding and a sense of urgency for me. Did not try to up-sell something I didn’t need and really cared about getting my furnace issue resolved. Repair done in 15 minutes. I was a first time customer but will definitely be a repeat customer if the need arises.

– Andrea Hecimovic

Work Done in One Day!

This has got to be the best customer service I have ever received. The technician was very professional and efficient. Assessment of the hw tank, removal, and brand new tank installed all within the same day! I was shocked. Excellent work, I will be referring to you guys for sure.

– CJ

5 PLUS STARS for this Customer Focused Team.

Positive: Punctuality, Quality, Responsiveness, Value

5 PLUS STARS for this Customer Focused Team.
From Heather who is such a delight with her focus on getting you answers to your needs and communicates them to her team of techs that left me assured of being heard. Then there is Landon who came out in the January storm of 2020 to do an inspection of furnace, hot water tank and fireplace on a possible home purchase in Chilliwack BC and serviced the fireplace for safety and left operating instructions to boot. This was no quick inspection but a full on full inspection and then complimentary service! His Exemplary Service and Patience showed up again on a second home now in February which I was in the midst of purchasing so Landon did the inspection and full on full service of furnace that was in need of a common part (Thermopylae Replacement) which he did then did a full on full service of the fireplace, finishing up with vacuuming out the fireplace plus surrounding area with care. With the Hot Water Tank Inspection that passed came the “Bill’ that left both my realtor and myself surprised at the reasonable, more than reasonable fair pricing that lead me signing up to 21 Degrees Hugh’s Heat & Air Loyalty Program on the spot and was surprised again by receiving the Loyalty Program Discount on the spot which just floored my realtor and I.
So grateful and blessed in knowing there is a Team and Corporation that walks the talk of Customer Care and Quality Service which encompasses the Details from the Technical to the Personal Care of a Client and Answering those Needs and More. Thank You Heather and Landon.

– Maggie De Temple

Accommodating Service!

Ross did an amazing job. Answered questions we had. Very knowledgeable. Would recommend Ross and 21 Degrees to anyone. 21 Degrees continues to go above and beyond. John Paul came in on a Saturday to help us set up the new thermostat!! Can’t say enough about how accommodating this company is .

– Ben Douma

Informative and Friendly

Landon fixed my mom’s furnace quickly. He showed us what was broken and explained how it worked. He was very knowledgeable and personable. And he vacuumed the furnace room! No one has ever done that before. I would definitely recommend this company to friends and family. He is are go to guy from now on.

– Carolin V.

Fair Pricing

Had technician Landon came over last month to replace a condensation pump. He was very friendly and did the work nicely. This company has a reasonable price for diagnose charge. I am satisfied with the work.

– CoCo L.

Excellent Experience

These guys were great to deal with , they answered the phone on the weekend and I was able to make a prompt appointment to have our furnace repaired. They showed up on time and had it fixed asap for a very reasonable price. I was so happy with the service I later hired them to repair the fireplace and install a tankless hot water heater. They did excellent work, I am extremely satisfied and will highly recommend them in the future

– Travis Vandeven

Helped Us on a Holiday!

My furnace quit on Christmas Eve and Landon car over within a few hours and got our furnace up and running. Extremely happy with the service. He checked out a few extra things with our furnace and the cost was very reasonable. I will use them again and recommend them if you need some repairs.

– Graham Curry

Pleasant and Knowledgeable Staff!

Landon & Ross did an excellent installation of our new furnace & air conditioner unit. Both were pleasant, knowledgeable & friendly. Highly recommend to anyone needing heating or A/C service. Thanks guys! Also Heather was great to deal with on the phone!!

– Craig Kirkpatrick

We would highly recommend and trust their services.

Believe these reviews! We are completely satisfied and impressed from the first contact right through to the completed work. We called 4 other places for quotes and received nothing but bad vibes. Jean Paul came over and not only answered all our questions, but put us at ease and trust to complete the job right. His son Landon is a chip off the old block and Ross was a stand up young man with the same passion to be honest and do the job right. We would highly recommend and trust their services. Many thanks!

– Phil & Sharon Rucht